Quick answer: Every upcountry bed is packed in Nairobi and dispatched with a named transporter and a dated window. Thika is same day or next morning, Nakuru is often next day, and Mombasa, Kisumu and Eldoret are typically 1 to 3 days. Someone has to be on the ground to receive and sign.
The three things that delay a delivery
- No phone that answers when the transporter arrives.
- An address with no landmark, estate or plot reference.
- Payment confirmed late in the day, which pushes dispatch to the next morning.
Fix those three and upcountry delivery is boring, which is exactly what you want.
Assembly outside Nairobi
Free assembly is a Nairobi service. Outside Nairobi we tell you plainly whether a technician is travelling with the bed or whether the frame arrives ready to bolt together, and we walk the receiver through it on the phone if needed. We do not pretend a national assembly team exists.
Ordering for a relative in another town
Common in Kenya: an adult child in Nairobi pays for a bed going to a parent in Nyeri, Kisii or Kakamega. Give us the delivery address and a contact at that end. The person paying and the person receiving do not need to be the same.
Frequently asked questions
Do you deliver hospital beds outside Nairobi?
Yes, to every county, dispatched from Nairobi with a confirmed date and transporter.
Is upcountry delivery free?
Transport outside Nairobi is quoted per town once the order is confirmed, so the invoice you approve is the final number.
Ready to order
Call or WhatsApp with the patient, the town and the budget.
Page updated 2026-09-08. Prices confirmed on the call before dispatch.